ORDERS AND RETURNS

You can order online via our secured e-commerce system or go to our store locator to find a Miccy’s retailer in your particular area. Every order is gift-wrapped in a refined Miccy's velvet pouch or box.

All the products featured are available and ready to be dispatched within 48 hours.
All our products are made bij hand after ordering, occasionally it is possible your product can not be shipped within 48 hours.

All orders above €21,- will be free of shipping costs for deliveries within the Netherlands.

Our advisors remain at your disposal from Monday to Friday from 10am to 5pm at the following number
+31 (0)70 744 71 22 to answer your questions and advise you in your purchases.

You can also contact us by email any time info@miccys.com

Customers have the right to return any item purchased on the site miccys.com and request for an exchange or full refund for any items that they are not satisfied with providing that the request is received no later than 14 calendar days from receipt of the order, and if the following conditions are met:

Returned items must be accompanied with their original invoice or, in the case of request for a partial refund, with a copy of the invoice, and goods must be in their original state and packaging. Cost of shipping will not be refunded. Goods should be returned to the following address:

MICCY’S JEWELZ - Returns
Binkhorstlaan 36, M2.05
2516 BE Den Haag
The Netherlands

In a quest for continuous improvement of our website and our collections, we would like to know the reasons for your return.
You can send us an email for this purpose, please specify whether you prefer an exchange or a refund and send us an email with the motive of your return to info@miccys.com.

Please read our Returns Policy & Terms and Conditions for more information about returns.